The device (Flash) all of sudden stopped working about 3 months in

Also, please note, manufacturer policy is that they only support devices sold through their authorized dealers

I think it is pretty awesome that Misfit designed a device that can track your sleep, and it does it quite accurately.+ Remote Usage - Using the Misfit Link app you can control many functionalities on your phone, such as taking pictures, pausing and playing music, and navigating a powerpoint presentation.+ Clasp

I am certainly not going to buy one of their more expensive devices if they don't provide support.

In comparing this $20 device to my $150 device, I was absolutely astounded at the value of the Misfit Flash in comparison to the much more expensive Fitbit Charge HR.

In other words, you're going to invest in this great little device, but not know that it is useless to you until it

Device is pretty decent.

Great device while it lasts

I liked the device, but the band is not meant for active people.

I really liked my first device but it

The strap is terrible quality and you will lose this device no matter how careful you are

One day when water walking I accidentally dropped the device and it fell to the bottom of the pool

It's been two months; the device stopped working 2 weeks ago

honesly its my first time writing review (obviously im mad)so the device somehow suddenly stopped working after 1 month

I look forward to adding the sleep tracker to my Misfit device in the future

The device itself quit working the first time he dropped it two weeks later.

because the device had a manufacturing defect, it had a small crack through which water entered

In my experience, the device functions well - for about 6 to 8 weeks and them falls completely.

I wish that Misfit would find a way to make a much better enclosure, wrist strap, and clip without having to charge $50-100 like they do for their two upscale devices

it's decent as an introductory device that is less than $20

I love the device.

Then later that day the actual device stopped working

I really like these devices because they do exactly what they say they will do at a very low price point

The device was fine until it stopped syncing

It WILL break and when it does, you will likely lose the device because it will fall out if the part of the band that supports the device is what breaks

The device itself is great for those entering fitness tracking

The technology worked well...until I lost it because the band snapped around the circle and I lost the device without knowing it.

Maybe iPhone users won't have these problems, but really the device is worthless if you can't see the data.

I like the fact that the device uses a replaceable

This didn't ruin my device, but it did effect the battery

Awesome simple fitness device.

So far, I really like this device

This product is terrible in the first day the band snapped and the device stopped working

The very next day, the device died

The device is best for no fuss steps and calorie counting and monitoring your activity

The device looks attractive, I first had concerns that not enough information shows on the face of the device, however after getting use to the device and the fact that it actually can be used as a watch as well is very impressive

After one swim on the first day she owned it, the device stopped working.

This device also has a small disadvantage

For the past month, my device has also been lighting up randomly for no reason as well, sometimes waking me up at night

I purchased 2 the first wrist band broke and I lost the tracking device

, I like the Flash, but the design / build quality of the bands means you're likely to lose the devices (along with the $ you paid for them).

When the device works its

Very useful, simple device that does the job

Inexpensive and a good first time device for adolescents

I think this is one of the best devices I like the

If you want a cheap fitness device, this might be for you.

Adequate low end step tracking device that allows you to keep always relying on your smart phone for step tracking.

Bands break, batteries fail, and the devices simply stop working.

Sorry Misfit but three different devices over the course of 15

Unfortunately, I only received this after I lost the device, so this is not helpful.

So when I lost the second one in a similar manner, I was definitely disappointed in the low quality band of this great device.

This is a cheap device (pricewise) that may not last too long, so adjust your expectations accordingly

Less than a week of having it, the main device fell out of the clip as I was out and about

Great device when it works.

but it was on my waist under my shirt and the rain must of got to it and killed the device

The device and the app together are bad--just read the comments at the Google play store for the Misfit app.

The device features; waterproof, battery powered, automatic activity tracking and small form factor all make it seem like a great low cost device

I follow all troubleshooting tips that don't work, then suddenly the device wakes up & starts working, go figure!

I really like this fitness tracker and the app, great price and device

This small device is comfortable to wear even though it looks like a cheap plastic toy

After several days they finally conceded that the device was faulty and replaced it with a frost color one

but the devices and tech is great and looks sleek

This is a great little device

For some strange reason the device didn't track or lost an entire week of data even though I had synced to the app several times.

Since then I have had to change the battery, uninstall and reinstall the app repeatedly and now the device is totally dead

I think it is good entry device, cheap and provide good basic functions, but it need more work on their functionality and accuracy

I like the device, but the holding device (watch band) broke in the first week.

Great device... if only it worked.

I loved this device so much that when my first one ended up getting water damage I got myself another one thinking I could be more careful and just avoid swimming with

Once my device stopped working (accidental water damage due to my fault, I believe) and they sent and new one no questions asked

As of yesterday the device has helped me loose 26 lbs.

The device is fine, does what it is supposed to do

Furthermore, after doing this, my Flash wouldn't even sync with the regular Misfit app, leaving me with a useless device

I wanted to like this device.

The device works much better with Apple devices compares to Android

The battery died and the device stopped working in 6

I prefer a self-contained device.

I have not bought another device, partially because this one mostly works, but one day I will

Overall this is a cool device

With the Flash, we've occasionally found water got inside but the device was fine if we let it dry out.

I like the device, but the holding device (watch band) broke in the first week.

I think it is good entry device, cheap and provide good basic functions, but it need more work on their functionality and accuracy

The device itself is good and works well with the IPhone 6

I got this little healthy device form Walmart in the black Friday

If you can get it on sale for $25 like I did, yeah go for it, it's a nice little device that will let you figure out if you actually want to get into the whole fitness tracking craze, but don't pay $50 for this, it just isn't worth

The band it awful, doesn't fold the device, and the clip is already broken after less than 2 weeks

The circular device itself can be hard to get into the the plastic that holds it

My first frustration was when buying a used one from Amazon, the device was unable to be reset after the previous user

It's a very attractive device

I love this device is excellent

This is a great device, and otherwise

I bought misfit devices for myself and gifted two for my family members

The second device worked well for the two months that I had it, but I stopped

The second device worked well for the two months that I had it, but I stopped

; the app was fine and it was fun while it lasted but overall just need a better device.

I really want to love this device

I again wrote to customer support and after some sleuthing found out I had a "defective device" and they decided to ship me a third MisFit

I am to sedantary for such a device to really be useful

the device itself is easy to use and ready to use out of the box once you download the app

so I hope it works because I really like the device itself

So far I am absolutely loving this device

The fact that they are so bad means you will likely lose your device within weeks and that is simply not acceptable

The device itself was great and I really liked it.

I was completely transparent in my communication with them, lest they think I was just angling for another free device to be sent to the same address

It never would sync with my compatible device

This device performs extremely well for the price point it is at

My office started a fitness program and was not sure I wanted to "play" by buying some expensive device.

Got my device a day early and my brother is enjoying it right now.

A fine entry level device

I loved my Flash - the device it self worked great for my purposes.

Great device

The sleep tracking function is great plus can link up with friends and family that has a misfit device and compete or do group workouts at separate locations

If only the device worked...4

It WILL break and when it does, you will likely lose the device because it will fall out if the part of the band that supports the device is what breaks

Only problem is no matter what band you choose, the device falls out and is lost forever

So of 4 devices, we lost 3 in 4 months.

It cracked and I lost my round device.

Your device's serial number

It's not as accurate as the FitBit devices

the device stopped work after a week, I don't know why, Im waiting a response from the support

This device is pretty accurate.

I had this device for about a week and was loving it - I like the app, the lack of having to charge it, and I like the look of it

As I looked the device over I notice several small cracks around the bottom part of the hard plastic that makes the shell

Edit 5/30/16: I'm dropping it down to one star after the rubber cover came off and a week later the device quit working altogether

I love the device though.

The device itself doesn't scream heavy duty--but it doesn't seem particularly fragile either

I loved the product itself but the only two options seemed to be to sit the device loosely and possibly lose it, or fit it tightly and break the band.

This device has become utterly useless, as it will no longer is displaying my activity in the app.

Once I lose the device for

I have bought two of these Misfit Flash devices and I had a third that was a replacement under warranty

If you are looking for a highly accurate device, this isn't it.

Overall it is a cute device that is able to automatically track sleep (if you sleep during normal night hours...it won't track sleep during the day) and their customer support team has been very responsive, however the device does not seem to be as waterproof as it claims to be, isn't sturdy, and doesn't seem to be all that consistent in tracking data.

Love the product but I killed the device sadly

The device itself is great, does what it needs to do, nuff said

All in all, I'm still giving it 3 stars because it was a good device for the money until it stopped working

There have been a few close calls with snagging my band on something and worrying it might break, but so far the device is awesome!

In order to have this cost effective device work with your existing tech, you need to invest $400+ in upgrading your phone

Great device simple and useful

My father's wrist band kept breaking until one day he eventually lost the whole device while on vacation

Must have a smart device with Bluetooth.

Bought it for my wife after she had several friends show off their Misfit Shine devices and we actually chose the Flash not for the lower price but because the device went into the band from behind, which we thought would be more secure

Just like that, after less than a week, the device was dead.

Overall, its not a bad device given the price point/value

The device itself is certainly decent for the price

So we highly do NOT recommend you to use your Flash with any water related activities."I'd buy another Misfit device, but I wouldn't purchase this again hindsight 20/20.

Just a terrific device.

I love this device

This device works well

The bands I ordered for it were much worse they don't fit the device well and seems

This is a tough little device.

I've really enjoyed this device

I wanted to love this device, but it stopped working after only a month

Very nice tracking device

The device worked for two days, then would no longer sync

Device was fine but band cracked around the face within two weeks of wearing

The band is horrible and the device doesn't even snap in properly, so it can fall out of the band every time you take it off.

The device works very well and is easy to read.

Overall, good device but the wristband is terrible quality

I can say that this device gave me more issue when setting it up than my flash did, but after several attempts it was paired with my phone and ready to go

Terrible device.

The first time, I decide that because I liked the device itself, it would be worth the money to buy another one, hoping the strap on mine was just defective

Then the misfit device does not hold any more data

The Vivofit 2 feels like a tank in comparison, but can only be worn on the wrist or placed in your pocket (a bummer for healthcare workers who are concerned about the device trapping microbes)

Very disappointed with this because the device is awesome!!

Poor quality, device and accessories continue to fail even after replacements.

The device is lost

Well, you may get the same device; I already requested a return label.

terrible device, DO NOT waste your time and money

terrible device, DO NOT waste your time and money

Great device!

For one of the cheapest devices on the market it does everything I need, but I'd be willing to pay a little extra for better quality, but shouldn't have to.

I have not had any problem with the bluetooth in the compatible device recognizing any other item

This device worked very well for me for about 4 months.

Device is great for monitoring distance, calories, steps and sleep.

The app has sent numerous emails to misfit but they've yet to respond:(Very disappointed:(Update: misfit finally deemed my device defective and sent a replacement but now the replacement device has failed in the same amount of time:(

everI hope that Misfit does right and replaces all the defective devices.

What was advertised - great device for fitness tracking

Wrist band broke and I lost device

It's a good starter device if you are not sure how you feel about trackers.

I wanted to like this device

It's a reasonable device that gets attention because people want to know how you tell the time as the face has no numbers

It is still a perfectly good device - only I don't know where it may be after a day of yard work, and there is no way I can find it where it was lost

Love the device, but the band is designed to fail.

I am not sure if this is a fluke or if these devices are really this flimsy

I'm able to send text messages, turn smart devices on or off, play music on my phone, etc using the device

Note and send us the serial number.- Send us a close-up picture of your Misfit device like this [...]

Device was fine but band cracked around the face within two weeks of wearing

Unfortunately the band is chintzy and the actual device stopped working today

otherwise I am finding it pretty accurate on distance but the calories are wildly inaccurate and it would be a better device if they removed this feature.

The second time killed this device even though it should be water resistant

Very poorly designed device

I am not expecting it to solve quantum physics, just be an accurate device

The device worked OK in the beginning, but recently has only synced intermittently with the Misfit app

Sorry Misfit but three different devices over the course of 15

However, the device worked for less than a week and then just stopped turning on

I bought his Misfit Flash hoping to have a good experience with an inexpensive device

Much like the Jawbone Up Move, this device has no screen - only LED lights

The device is fun to use, and motivational

The second I dove in to the water the device stopped working

Just like that, after less than a week, the device was dead.

The 2 one the wrist band broke and about 3 days later the device stopped working

Bought it for my wife after she had several friends show off their Misfit Shine devices and we actually chose the Flash not for the lower price but because the device went into the band from behind, which we thought would be more secure

When it worked and didn't break I really liked it