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Computers & Accessories Tablets

  • Reviews around customer support (5.00 of 5)
    ★★★★★
    ★★★★★

    Nebula Capsule, by Anker, Smart Wi-Fi Mini Projector, Black, 100 ANSI Lumen Portable Projector, 360° Speaker, Movie Projector, 100 Inch Picture, 4-Hour Video Playtime, Outdoor Projector—Watch Anywhere

    • 5/22 update: I am updating to 4 stars based on the stellar customer support received after my first experience
    • This company is amazing with customer support
    • Although the battery fail to charge but we were happy with the great customer support
    • I was worried until I called Nebula and spoke with Adam K. a Customer Support Engineer
    • Customer support is awesome too!
    • Then, I had to contact customer support for an issue I had and they were quick to respond (within 24 hours) and resolved my issue.
    • The customer support for the product has been outstanding.
    • Customer support is a huge deal and Adam from Anker hooked me up!
    • Will definitely recommend Anker products for quality and customer support.------------------------------------------------------------------------------------------------------------------------The projector is pretty awesome, works well for a portable device and has been an excellent addition to home and part entertainment
    • Turning out their customer support is also amazing
    • Customer support is the best I have ever dealt with, prompt and courteous service from knowledgable helpfull and friendly employee's. will definately buy again.
    • Superb customer support, Sabino was very helpful and swift!
    • Superb customer support, Sabino was very helpful and swift!
    • At first i had some trouble understanding how to use the nebula capsule but after reaching out to customer support I was able to fully understand and operate the projector
    • I called tech/customer support and spoke to Kevin who laughed at me for wanting a remote control capable of turning my device on and off, "the remote control was not designed to power on the device
    • Disclosure*Anker asked me to write a review after an exchange with customer support.*Disclosure*I bought the Nebula Capsule as a gift for my dad
    • I needed some help getting certain apps set up and customer support was helpful in providing the necessary information
    • Customer Support did not even attempt to rectify my concerns.
    • Once customer support wrote me back the remote worked
    • also it has a great customer support :D also they also replace the remote that I lost for free
    • My second complaint is that this still uses microusb- USB C would've been so much better for this