It had no service phone number.

There were a ridiculous number of clicks to find the phone number

They missed the callback by two hours and left a phone number for "back door" access, which of course was a 45 minute wait to be told there was no one available to help.

I got a phone number to call, got a live agent

Finding their phone number not easy.

I STILL haven't found a phone number

Once I got back online, I looked for a service phone number and could not find one.

win 10, Ubuntu, Wii U, Magic Jack, a second older VOIP system, HVAC (Linux), android tablet and iPad, iPhone, Galaxy G5 and G6.Support experience:

This is a solid B in this category