• Reviews around customer (4.66 of 5)

    Nucleus Anywhere Intercom with Amazon Alexa, 2 Pack

    • Good customer service makes up for all the issues so far.
    • I'm sure there are great things to come from this super customer friendly, family centered company.
    • Set up was okay, had issues connecting at first to WiFi and second unit had some issues getting started, a few reboots and a call from the very friendly and helpful customer
    • when speaking, does not work well with mobile app, poor customer support.
    • They've gained a loyal customer for life and I truly feel like part of the Nucleus family
    • With me they have gained a customer for life & everyone I know will hear nothing but great things about the Nucleus product
    • The customer support team offer immediate feedback - it is the most attentive team I've ever dealt with in terms of technical support
    • Hopefully, the Nucleus team will find ways to better integrate their product with the multitude of home automation providers, Amazon Alexa and Google's new home voice command system and offer compelling services to delight customers
    • (Seriously, if that isn't amazing customer service then I don't know what is!)
    • The company is clearly trying their best to keep customers happy and deliver a useful product.
    • I have never experienced such great customer service!
    • Coming from a "Customer First" work environment, I was impressed that Jonathan took the time to reach out and talk to customers
    • Still have a glitch or so, but the company is right on top of it to fix whatever problem arises, great customer service
    • we are madly in love with the product and appreciate excellent customer service
    • We are very excited to try any new features that this wonderful company sends out way!My last comment is to the company for their outstanding customer service.
    • Right now I would feel comfortable paying about $100 for a 2 pack instead of 300$.Tldr: great customer service.
    • They should give customers a replacement option when they correct the problems
    • I'm giving 5 stars now because my local setup is working great and also, and maybe especially, because of the great customer support from Nucleus