Overall good product and service, and I will purchase from this seller again.

So, while I still would express caution about the product (again, it might work better on a different carpet), I would like to thank Iconik Direct for their exemplary customer service and would heartily recommend them to anyone considering an online purchase.

Good quality fast service

Excellent product and superb service

Great value and price, great quality, and excellent customer service.

Wonderful customer service!

It is bad product and very bad service

Fast service just as advertised.

The service from this company was excellent, and I am very pleased with the chair mat.

So I'm changing the 2 star review to 5 stars because of the great customer service and support and in anticipation of this mat lasting a much longer time.

Fast service

Horrible customer service and product

I have amended my original review of this product because of extraordinary customer service

I changed my 3-star review to 4-star for their good customer service

Office Marshal has really great customer service and really cares about their customer's satisfaction.

Not recommendedFollow up: at later date, the seller contacted me and provided a great customer service that left me very satisfied.

I highly recommend their product(s) because they obviously stand behind them and want happy customers - which I AM!