I would recommend this product, it is great to know they have great customer service.

2018.Quick Update: Got an email from company just minutes after I wrote my original post and they sent me a replacement pair w/free shipping and yesterday I received my headphones and they work great!!So my original 3 star review got changed to 5 star because of great customer service

Good customer service

Changed to 5 Stars for excellent customer service, Thanks OneOdio!

Excellent customer service.--------------These headphones are really comfortable, even with long wear

So just wanted to say thanks to Odio for the excellent customer service, they sent me a replacement headphone in no time so definitely changing to a 5 out of 5 review,would recommend this product to everyone