Also, the screen protector and hard shell prevent you from having access to the very edges of the screen

And the hard shell case don't fully close properly at the bottom right of the case

The buttons are extremely hard to push, and the reason for this is that the interior hard shell is TOO BIG for the phone

I called Otterbox and for the $6.99 shipping charge they sent me a replacement internal hard shell.

I had an iPhone 5 case with a much softer rubber shell with easy to push buttons for volume and power.

I'm not a fan of how the phone is encased in a hard plastic shell, compared to being wrapped in silicone like the Commuter series