• Reviews around customer support (5.00 of 5)

    Peplink Balance 20 Dual-WAN Router

    • Customer support is excellent...
    • In my case, I changed the Peplink default to 192.168.3.1 and updated the DHCP range (don't worry - customer support will help you).
    • Customer support was very responsive and is based in the US.
    • In all, I was disappointed with Peplink on several counts although their customer support seemed available and prompt.
    • The only thing I wish for is more ports, but o well, that can be easily fixed with a switch
    • The only thing I wish for is more ports, but o well, that can be easily fixed with a switch