My case arrived with a defective RGB Controller board

It does come with phanteks proprietary RGB controller built into the front panel, you can't see

Due to the fact that my case had a defective RGB Controller board I contacted customer service for troubleshooting

He concluded I had a faulty RGB Controller board and mailed one out that same day

I have a desk that comes with a computer rack underneath the desk and that was the main reason I wanted the I/O ports on the front instead of on the top like many cases have them placed

I have a desk that comes with a computer rack underneath the desk and that was the main reason I wanted the I/O ports on the front instead of on the top like many cases have them placed