The supplier contacted me to ask how I liked the product and offered immediately to correct size when I explained my issue.

I originally ordered the wrong size and the seller was extremely easy to work with and responded right away, sending me a new armband in the correct size

Works just as advertised and is not flimsy, be sure to get the right size

Here's the deal: the confusion surrounding the sizing of this band is insane

The owners contacted me and went out of their way to make it right by sending me a new one in the correct size

I explained everything and he sent me a size up free at charge

When I explained the problem, they immediately sent me the correct size

and I cannot wait to purchase the correct size armband to use on my runs!

I ordered the wrong size and my mistake was cheerfully corrected.

Good armband, the first one didn’t fit as I wanted it too, but the company was quick to help me get the right size and all is well now.

The company reached out to touch base regarding the sizing (since it is a new design) and I told them it was a little small

Before I even opened the package, customer service had sent me an email and offered to send the proper size at no charge

and I had no problem switching the size

The company contacted me via email to ask if the sizing was good, and even sent me another size free of charge to compare to see which would work the best.

Great doing business with - I had an issue with the sizing and they replaced with correct size

I would size up but gets the job done.. excellent customer service when it came to getting the correct size

As long as the size is right it keeps the phone from slipping around and eliminates all bounce AND with no annoying straps to cut into your bicep or chafe.

My true size falls right in the middle between a medium and a large.

The product was smaller than I anticipated and the customer service was excellent, shipping a larger size free of charge, now it fits perfectly, highly recommend!

I ordered the wrong size and my mistake was cheerfully corrected.

I am based in Hong Kong) and suggesting me to purchase the correct size with the refunded amount

Nate from the company is excellent and checks to make everything is received property and the right size

Unfortunately a clutz like me ordered the wrong size (L) via the amazon app (thinking I ordered the S size), which was much too large for my

I originally ordered the wrong size and the seller was extremely easy to work with and responded right away, sending me a new armband in the correct size

The sizing was incorrect for me

I bought this for my husband to use on his arm when he plays his guitar so it doesn’t rub on the guitar he loves it and said it’s the perfect size and the perfect material for

BUT the seller caught the error and offered to send the corrected size and allowed us to keep the incorrect item so that we did not have the hassle of returning it.

I did order a size too small (my fault) but when I emailed customer service, they offered to exchange it for free right away

4 stars only because we received the wrong size

i thought it was a wasted purchase, but they followed up and got me the right size

I ordered a medium which was a little too snug (6 foot male, 200 lbs.) which was a bummer but to my surprise the company reached out to verify if the band fit, and when I told them it was a little tight they did not hesitate to send me the size up free of charge

Sleeve was perfect size for my arm plus the material felt good on my skin it feels like underarmor material I would recommend for any runner update on e tronic running arm band ok today July 17th

They asked if I was satisfied, and if I had received the proper size

My phone absolutely stays in place while running; the right size (a small in my case) is a must.

This fits my galaxy s9 plus perfectly and the size is great

Difficult for big phones as far as size is

One big knock is the sizing

I am very satisfied with the customer service of E Tronic Edge, as I originally ordered an armband sleeve one size too large and within an hour of receiving my message Nate responded saying that they would provide the correct size and not even require me to return the first one

Will order again cause I'll need a smaller size if I lose weight!

Ordered the wrong size and they sent me a new one - no questions asked

If you are inbetween a size I recommend a size up.