Yes, this frame might be pricier than other wi-fi frames, but the service you receive is well worth it

No questions or hassles, just great customer service

Great product and great customer service.

but ... with the Best customer support and service you should definitely feel great about buying this product

GREAT CUSTOMER SERVICE!!!I may end up buying one for myself.

There are many positive things I could say, but what I'd like to highlight is Pix-Star's outstanding interactive customer service.

Best Customer Service!!!!

While all the features can be controlled through the included remote or buttons on the frame, it can also be completely controlled through the pix-star free service.

Great service

What great customer service

Product failed (mitigated by excellent service)Neutral - areas for improvement: User interface flows and polish

There's a lot more to this frame than others of its size and price range, and the FREE Pix-Star service seems to work very well

All works fine and I got good and quick service when I needed and european adapter to the frame. :-)

However, the service from Arnaud was absolutely incredible, fast and friendly

It also allows our family to share pictures amongst each other through the frame and free online service, as not everyone is on Facebook.

You can rest assured that you'll get excellent customer service via email

Great service.

Have not had such good customer service in years.

And, thank you Amazon for the great customer service (the first frame was defective and replaced immediately and in time for Christmas)!

Great customer service and the new frame is working great.

don't tell!).But above/beyond the product itself, I have to highlight the exceptional customer service.

Great service!

Overall very pleased with this purchase...and great service from Amazon as always!

All the good customer service in the world cannot make up for a poor product

I generally don't take the time to review products, but felt compelled to in this case due to their great service.

Thanks Pix-Star for the great customer service.

So, kudos to them for good customer service.

I don't know that I can ever recall having such responsive and effective customer service with any company

Fabulous customer service!

Updated to 5-stars for the constant improvements (e.g., mobile app support) and great customer service.

Wonderful customer service as always!

Pros:- online capabilities (most popular services supported)- outstanding customer service- can completely be remote-controlled via web-interface (allows remote support)Cons:- in times of touch screens, navigation via flimsy remote control seems dated- the online menu is great for power users but can be overwhelming to the average user with all the configuration options

it will be fun for her.great value, good customer service, awesome color, but menus and remote could be more user-friendly.

We would definitely recommend this digital frame and the great service you receive with it!!

Return was easy, though, so good customer service.

They replaced the frame, assisted in transferring the pictures and provided excellent customer service!!

All in all, they did more than I expected and could have argued it was out of warranty, but instead made me confident that I could buy from them again and get a quality product and good service.

Now that is what I call excellent customer service

Great customer service!

After just less than 2 years of not-quite trouble free service (DLNA was always a little flaky), I was disappointed to find the frame dead one morning last month.

I like the look of the frame and I like that it is matte