I'm very happy with my powerbank and the "Legendary" Anker customer service.

I wouldnt recommend it.*Update 09/24/18*I gave an extra star because of the great customer service of Anker

They are very professional and quick with their resposes and they make sure their customer is fully satisfied

Its great so see a company that has such great customer service

Such excellent customer service and a high quality product make owning an Anker product extremely satisfying!

Before I go on I would like to point out I bought this product because of all the positive reviews and also because most of the reviews raved on how great the customer support/ service department was.

Anker customer service, especially Sharon, has provided me with outstanding customer service

Great customer service!!

Very good customer service, no issues with the new one so far

Thank you Shae for great customer service

Fantastic affordable battery and amazing customer support!

Happy customer here!

That is fantastic customer service.

With Anker's excellent customer service, this is easily one product that provides value to anyone who has a phone

That is exceptional customer service

Returning loyal customer

Thank you Anker for the fantastic experience, great customer service!Quick,Fast & Easy

Great customer support.

Great customer support.

Reliable charger and great customer service.

Thank you Anker for the fantastic experience, great customer service!Quick,Fast & Easy

Great battery, and great customer service!Original

Great customer service, professional, & easy to do business with

I would have given this product one star if it had not been for the impeccable customer service I received.

Amazing customer service and follow up

They really stand behind their products and appreciate their customers!

Responsive, accommodating, puts customer first

Great product, and above all, great customer care

Great customer service and amazing warranty.

Great customer service, Anker

I've recommended their products to several people since this purchase, and they are all happy customers.

I sent a message to Anker's Customer Support Team and they were sympathetic to my problem.

Solid quality products and excellent customer service.

Great customer service

Anker has amazing customer service

Excellent customer service.

Best customer service

Update, Anker as excellent customer service!!!!!I only had it a year & a half & the wiring started showing shortly after that it stopped charging.

Thanks for the awesome hassle free customer service!

You may win over a few more sales and first-time Anker customers that way, hence building your company more

and I am a very happy customer

Good customer service and fast

Here is a story of the amazing customer service of this Anker bunch!I bought this unit in March of 2017

Excellent customer service--very surprising in this day and age!!

They earned it with their excellent products and excellent customer service

A person doesn't see customer support like this very often these days

Great customer service

I hope we don’t run into any problems again, but I am grateful for the excellent customer service!

Amazing customer service

Anker just lost a repeat customer.

Anker if you want to be top notch and you can see how much your loyal customers are purchasing hopefully you will read this and change your internal policies

This is all due to Anker's wonderful customer service

Overall a great product and amazing customer support, I would highly recommend getting this product.

Thank you so much for the awesome customer service !!

It was hassle free and customer support technician Shae was very friendly and followed up in a timely manner

That's great customer service and the new one works great

Excellent customer serviceCons

That's great customer service and the new one works great

Amazing customer service.

That is excellent customer service

I talked to customer support representative- Rosal

GREAT CUSTOMER SERVICE!!

This company has great customer service making sure you are satisfy and be able to help you to your needs

If they are willing to lose a customer over a battery, after we have been buying products from them for many years (at least 30-40 items), then they are a company I don't want to associate with.

Otherwise, great product and great customer service

Your customer service (with the exception of the below issue) is stellar...but even this issue got resolved, so I am a happy Anker customer once again._____________________--I am very disappointed in this product, and with Anker's customer support

Needless to say I’m more than impressed and this was hands down the best customer service I have ever received for any product

I sent an email to Anker and they provided excellent customer service, replaced my unit and all is good in the world again

Great product, great customer service..., just get one!!!!

Charges phone fast, holds a lot of power, sleek design, and Great customer service.

It was hassle free and customer support technician Shae was very friendly and followed up in a timely manner

I am reading that ANKER has great customer support, but sadly my plane leaves tomorrow and ill be gone for 5 weeks

I am very happy with the way that Anker responded to my issues and will continue to be a loyal customer.

Great customer service

That's great customer service right there considering I didn't even ask

Amazing product, and even better customer service

Great customer service.

Great customer service for sure.

I still think it should be included, but I'm happy for the stellar customer service

Anker has great customer service, in the past they have replaced all of my cables that I purchased from them, but every single cable they replaced has failed

Good customer support is what keeps customers coming back

There arent many companies left that have customer service values like Anker, and so for this reason I will continue buying their gear and highly recommend them to everyone

Great customer service that went above and beyond

Amazing customer service, and the battery is a lifesaver.

Honestly I'm glad there are companies that still actually care about putting out quality products and giving good customer service, instead of just shoveling as much low quality stuff as they can and then rebranding.

Great customer service

(It is very hard to find good customer support these days)

I talked to Sara, who provided top notch customer service, Ticket # 41102268, She took the care to make sure my call was a one stop call

Good customer service and good portable charger very convenient

I definitely recommend this product, not only for the quality but for the great customer service behind it.

and I am still a happy customer

Nothing I tried worked so I emailed the customer support team

Thank you and 5 gold stars for over the top customer service!

5 stars if it would work anker reached out to me and fixed the problem..great customer

Lucky Anker has great customer service and reached out to me and replaced my charger

Thank you and your company for being a leader in your industry through quality equipment and impeccable customer service."Thank you Anker and Jane!

I too read about Anker's manufacturers warranty and outstanding customer service

Some of the best and easiest customer service I’ve seen.

Anker has kept me as a loyal customer

Really great customer service and great to work with

Happy customer, thank you

but I also received the best customer service to date in all my years with Amazon.

I am a very happy customer and even happier for choosing the right company who back up their products.

Also, after my review the emailed me and said they’re sending another at no charge... so good customer service too!!

Great job with customer service and warranty fulfillment.

so you know about the great customer service!

The change is due to Anker's prompt, professional and exceptional customer service!

The new battery pack works with my cables and they didn't make me mess with sending in the old one, amazing customer service

In no way was I looking for a handout or free device, but when a company/brand goes that little extra mile its very easy to be a loyal customer!

Im still iffy if this project will work but given the great customer service and quality of the

I was more than pleased with their friendly customer service and we both love having our Anker.

Very responsive customer service who quickly answered my questions and suggested options.

I'm one happy customer!

Really nice battery pack and amazing customer service

Absolutely wonderful customer service!!!

Great product and great customer service

Great customer service******This completely stopped working approximately a month and half after I bought it.

Very good customer service, no issues with the new one so far

I contacted Anker’s customer support, and I was immediately sent a new one, sight unseen

Mistakes happen, bad products are shipped, but great customer service is something that is rare

They also have amazing customer service

It’s hard to find good service anymore but Anker has definitely provided over the top, great customer service to me.

I'm so blown away how incredible this product is and its because of their excellent customer service

Great customer service also.

Can you believe this amazing customer service

i will give them 5Stars or even 6Stars for a Very Good Customer Service..they really help me on my issues.they did not stop until my issues has been resolve

Great customer service

I really really like Anker as a brand, not only for their products, but also for their amazing customer service

I’m more likely to purchase from a company with great customer service, like I received.

That's where great customer service comes into play

Great customer service@

Given the great customer support and bolstering my confidence that they have my

Amazon replaced it free of charge (great customer service, BTW).

Great customer service.

Best customer service I’ve dealt with in a long time

Anker has wonderful customer service, they were in almost daily contact with me

Really grateful for the proactive customer service and work

Also they have great customer service

Best customer service that I could have ever asked for

Great product and even better customer support

The 2nd piece has been really good so far and I am grateful for their awesome customer service and their awesome powerbanks

Really great customer service and charger works

Great customer service!!

Great customer service and happy with the new battery pack

Thanks for the awesome hassle free customer service!

Originally gave a 1 star review per comments below, but Anker replaced the malfunctioned device and provided exceptional customer service

They also have fantastic customer service.

Awesome customer service!

Great customer service.

I know most customers didn't have any problem with their units

I've become a loyal customer.

Some of the best customer service I’ve received in a while

Revived my new item within a couple days and now I’m a happy customer

Great Customer Service!!!!

Now I consider that pretty stellar customer service!

They tend to have very good customer service, so I am hopeful, but sincerely disappointed by the quality of this product

and I appreciate the customer friendly approach taken when I had some issues in the past.

It's wonderful to know that there is a company out there that stands behind their products, taking care of business and offering superb customer service

Amazing customer service

Great customer service made me feel confident in

Highly recommend their products and great customer service.

but nothing tops the consistent quality and world class customer service from Anker.

Excellent customer support and product.

Excellent customer support and product.

I was pleasantly surprised and truly grateful for their excellent customer service

Spectacular customer service

And anker has great customer service

Anker is actually concerned with their customers' satisfaction, and interested in making a happy customer

Y'all probably know about the great customer service

The Second Charger works Fine and I'm A Happy customer

High quality product, well-built, good cost-benefit and great customer support.

It seems as if I've missed the return date by less than 30 days, but I have faith that Anker will satisfy a loyal Anker customer

But they have a very good customer support kept following up with me until I received the replacement for the defect cable

Some of the best customer service around.

and I'm a happy customer

Shae, my customer support representative, was absolutely wonderful

The new device works perfectly, I really apperacite the amazing Customer service 5 stars now

I have several type C cables that all work fine with wall chargers, but only one will work with this battery pack

I purchased this specifically for a day trip knowing my battery might drain b/c of having to use GPS

n’t work they were quick to dispatch a new battery

just do t work

n’t be that upset about it.