• Reviews around service (4.91 of 5)

    Portable Charger Anker PowerCore 20100mAh - Ultra High Capacity Power Bank with 4.8A Output, External Battery Pack for iPhone, iPad & Samsung Galaxy & More (Black)

    • These are the types of companies I seek to continue to buy products from at work when I find one with good costumer service
    • I'm changing my rating from 1 star to five thanks to Julia's outstanding service recovery.
    • a longer lasting product.*Update:*So I have been in contact with Anker costumer service and can say they do have very good and helpful service
    • I'm very happy with my powerbank and the "Legendary" Anker customer service.
    • I wouldnt recommend it.*Update 09/24/18*I gave an extra star because of the great customer service of Anker
    • Its great so see a company that has such great customer service
    • Such excellent customer service and a high quality product make owning an Anker product extremely satisfying!
    • Anker customer service, especially Sharon, has provided me with outstanding customer service
    • Great customer service!!
    • Thank you Shae for great customer service
    • That is fantastic customer service.
    • With Anker's excellent customer service, this is easily one product that provides value to anyone who has a phone
    • That is exceptional customer service
    • Thank you Anker for the fantastic experience, great customer service!Quick,Fast & Easy
    • Great battery, and great customer service!Original
    • Reliable charger and great customer service.
    • Great customer service, professional, & easy to do business with
    • I would have given this product one star if it had not been for the impeccable customer service I received.
    • Amazing customer service and follow up
    • Great customer service, Anker
    • Great customer service and amazing warranty.
    • The 5 stars is for their customer service to help when things aren't right! - Great Service and issues resolved.
    • Solid quality products and excellent customer service.
    • Great customer service
    • Anker has amazing customer service
    • Excellent customer service.
    • Best customer service
    • Update, Anker as excellent customer service!!!!!I only had it a year & a half & the wiring started showing shortly after that it stopped charging.
    • Thanks for the awesome hassle free customer service!
    • Good customer service and fast
    • Here is a story of the amazing customer service of this Anker bunch!I bought this unit in March of 2017
    • Excellent customer service--very surprising in this day and age!!
    • They earned it with their excellent products and excellent customer service
    • Great customer service
    • I hope we don’t run into any problems again, but I am grateful for the excellent customer service!
    • Amazing customer service
    • This is all due to Anker's wonderful customer service
    • You will not regret buying this, on top of that Anker has some of the best costumer services I have ever experienced.
    • Thank you so much for the awesome customer service !!
    • Great product and great service
    • That's great customer service and the new one works great
    • Amazing customer service.
    • That is excellent customer service
    • GREAT CUSTOMER SERVICE!!
    • This company has great customer service making sure you are satisfy and be able to help you to your needs
    • Anker has a great product and great service and I will happily buy from them again.
    • Good service does still exist!
    • UPDATE: Great costumer service.
    • Otherwise, great product and great customer service
    • I have no idea why all these reviews seem to praise Anker customer service
    • Needless to say I’m more than impressed and this was hands down the best customer service I have ever received for any product
    • I sent an email to Anker and they provided excellent customer service, replaced my unit and all is good in the world again
    • Great product, great customer service..., just get one!!!!
    • Charges phone fast, holds a lot of power, sleek design, and Great customer service.
    • It worked great for a while and now won’t hold a charge, after customer service great service I now have a new one and it’s working great thanks
    • Good product and great costumer service..
    • Great customer service
    • That's great customer service right there considering I didn't even ask
    • Great customer service.
    • Great customer service for sure.
    • I still think it should be included, but I'm happy for the stellar customer service
    • Great service and the product does exactly what I needed.
    • Anker has great customer service, in the past they have replaced all of my cables that I purchased from them, but every single cable they replaced has failed
    • My Anker PowerCore 20100 has provided me with very reliable and efficient service
    • There arent many companies left that have customer service values like Anker, and so for this reason I will continue buying their gear and highly recommend them to everyone
    • Great customer service that went above and beyond
    • Amazing customer service, and the battery is a lifesaver.
    • Honestly I'm glad there are companies that still actually care about putting out quality products and giving good customer service, instead of just shoveling as much low quality stuff as they can and then rebranding.
    • Great customer service
    • I talked to Sara, who provided top notch customer service, Ticket # 41102268, She took the care to make sure my call was a one stop call
    • Good customer service and good portable charger very convenient
    • I definitely recommend this product, not only for the quality but for the great customer service behind it.
    • Thank you and 5 gold stars for over the top customer service!
    • Thank you and your company for being a leader in your industry through quality equipment and impeccable customer service."Thank you Anker and Jane!
    • Lucky Anker has great customer service and reached out to me and replaced my charger
    • I too read about Anker's manufacturers warranty and outstanding customer service
    • Some of the best and easiest customer service I’ve seen.
    • Really great customer service and great to work with
    • but I also received the best customer service to date in all my years with Amazon.
    • Also, after my review the emailed me and said they’re sending another at no charge... so good customer service too!!
    • so you know about the great customer service!
    • The change is due to Anker's prompt, professional and exceptional customer service!
    • The new battery pack works with my cables and they didn't make me mess with sending in the old one, amazing customer service
    • Im still iffy if this project will work but given the great customer service and quality of the
    • I was more than pleased with their friendly customer service and we both love having our Anker.
    • Very responsive customer service who quickly answered my questions and suggested options.
    • Really nice battery pack and amazing customer service
    • Absolutely wonderful customer service!!!
    • Great product and great customer service
    • Great customer service******This completely stopped working approximately a month and half after I bought it.
    • Very good customer service, no issues with the new one so far
    • Mistakes happen, bad products are shipped, but great customer service is something that is rare
    • They also have amazing customer service
    • It’s hard to find good service anymore but Anker has definitely provided over the top, great customer service to me.
    • I'm so blown away how incredible this product is and its because of their excellent customer service
    • Great customer service also.
    • Can you believe this amazing customer service
    • This company's service, paired with their amazing product is unbelievable
    • Good quality and amazing coustmer service
    • i will give them 5Stars or even 6Stars for a Very Good Customer Service..they really help me on my issues.they did not stop until my issues has been resolve
    • I really really like Anker as a brand, not only for their products, but also for their amazing customer service
    • Great customer service
    • I’m more likely to purchase from a company with great customer service, like I received.
    • That's where great customer service comes into play
    • Great customer service@
    • Amazon replaced it free of charge (great customer service, BTW).
    • Great customer service.
    • Best customer service I’ve dealt with in a long time
    • Anker has wonderful customer service, they were in almost daily contact with me
    • Really grateful for the proactive customer service and work
    • Also they have great customer service
    • Best customer service that I could have ever asked for
    • The 2nd piece has been really good so far and I am grateful for their awesome customer service and their awesome powerbanks
    • Really great customer service and charger works
    • Great customer service!!
    • I just love Anker products and their customer service!
    • Great customer service and happy with the new battery pack
    • Originally gave a 1 star review per comments below, but Anker replaced the malfunctioned device and provided exceptional customer service
    • They also have fantastic customer service.
    • Awesome customer service!
    • Great customer service.
    • Some of the best customer service I’ve received in a while
    • Great Customer Service!!!!
    • Now I consider that pretty stellar customer service!
    • They tend to have very good customer service, so I am hopeful, but sincerely disappointed by the quality of this product
    • It's wonderful to know that there is a company out there that stands behind their products, taking care of business and offering superb customer service
    • Amazing customer service
    • Great customer service made me feel confident in
    • Highly recommend their products and great customer service.
    • but nothing tops the consistent quality and world class customer service from Anker.
    • I was pleasantly surprised and truly grateful for their excellent customer service
    • Exceptional Service.
    • And anker has great customer service
    • Spectacular customer service
    • Great product and great service
    • Y'all probably know about the great customer service
    • Some of the best customer service around.
    • The new device works perfectly, I really apperacite the amazing Customer service 5 stars now
    • Honestly one of the best portable I bough that lasted long and was durable
    • I have several type C cables that all work fine with wall chargers, but only one will work with this battery pack
    • I purchased this specifically for a day trip knowing my battery might drain b/c of having to use GPS