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They have great customer service and replaced the power pack for
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Update: the supplier has since reached out to me and is going to provide a full refund a replacement, had to update my rating for the amazing customer support and making this whole situation right
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Excellent customer service
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Great customer service!
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I'm updating this review to 2 stars instead of one because of the exceptional customer service from RAVPower.
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What great customer service
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I contacted customer support who sent me a replacement no questions asked
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Wow...poor customer service with no follow through
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This company has great customer service
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Awesome customer service great product and fast shipping works better than any other charger we have.
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Great item and good customer service
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Now that’s great customer service
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Great product, I loved!!!Excellent customer service.
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I have been very happy with the purchase so far, and RavPower has definitely won a loyal customer for their great service.
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The exceptional customer service saved the star rating for this product.
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Good customer service
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Sunvalley Brands wins my reward for great customer service
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Great customer service!
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Love it, Great customer service also
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What a great customer service
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Great customer service!
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Highly recommended, and SunValley Brands (who sold me mine) provided excellent customer service
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Excellent customer service
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Wow...poor customer service with no follow through
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Gave another star for the excellent customer service
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Thank you RAVPower for the great customer service
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Great customer service!
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Very impressed with customer service and happy to get a replacement!
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Fantastic products and excellent customer service.
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Good customer service and good product
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Great customer service
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Great customer service and battery bank
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Great customer service therefore changing my previous review from a 3 to a 5.
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So for anyone who feels that their issue with this RAVPower product has not been solved, I recommend contacting the RAVPower Customer Support Team (see their reply to this review)
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I have to thank them for their excellent customer service
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Very happy customer!Loved this at first but after 5 months the charge is depleting very quickly.
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UPDATE - The RAVPower Customer Support Team is fabulous
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I felt compelled to do this because of the outstanding customer support that Ravpower provided
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Great customer service and would happily buy again and recommend to others.
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Great battery and excellent customer service
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great Customer service took care of me right away and sent over a replacement.
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Thank.you for the GREAT customer Service......will post more when I test (use) the smaller battery.
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Dissapointing to say the least, I have a warranty claim submitted, good customer service could change this review for sure.
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Every once in awhile there is a dud in the batch, this company stands behind their product and has amazing customer service.
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Really great customer service!
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Good products, great customer service!
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Now it won t charge
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n’t know if manufacturers defect or what.******Changed my rating to 5 stars as the company sent us a new unit
