• Reviews around warranty (2.29 of 5)

    Powerbeats3 Wireless Earphones - The Beats Decade Collection - Defiant Black-Red

    • Had my secretary nd pair quit in a year, Apple has a good warranty and they are replacing them, but the Apple rep SPECIFICALLY SAID that they are NOT sweat and water resistant, which is weird because that is exactly how they are advertised on hear......
    • the 3s are not "resistant" at all... beats wouldn't honor the warranty.
    • 13 days before my one year warranty expired the right side just magically stopped working
    • Apple indicated the warranty was only good for the first purchase and not the replacement headphones.
    • Problem is warranty runs out in less than 4 months, not feeling good about LT prospects of these headphones
    • Although they are owned by apple their warranty is much worse
    • Thankfully Apple has a great warranty for their products and will be replacing them at no cost to me
    • Amazon needs to inform you that there is no or limited warranty on products that they are selling on this site.
    • Shortly after warranty expired the battery rapidly lost its available charge capacity
    • Instead... I have an expired warranty and another replacement unit in the mail
    • Long story short, good headphones, no issues for a year, headphones died and Apple replaced them despite expired warranty (3 weeks past).
    • Apple wouldn’t honor 1 year warranty because when they look up by serial number they go off the date Amazon purchased (so they sat in Amazon warehouse 5 months), not the date I purchased
    • To make matters worse the warranty doesn't cover user damage, because they call it user damage
    • Unless something internal is wrong the warranty is not good
    • I missed the apple 1yr limited warranty by 30 days.
    • , it’s the horrible service by Apple and the useless warranty
    • Called in to leverage the warranty and Apple makes it very difficult to find serial # (need a microscope) and then have an extremely complicated warranty process.
    • The Powerbeats come with great warranty, guaranteeing you always have the best product possible
    • The sounds is great and the international warranty is pretty good, but this earphone broke three times during the 1st year
    • I gave a low score due to terrible warranty terms.
    • The warranty is a joke.
    • These are designed to make the company money by having users constantly need to return them and exchange, along with a terrible warranty
    • Not under warranty and not working
    • The sounds is great and the international warranty is pretty good, but this earphone broke three times during the 1st year
    • For the first few months this product was perfect, but because of the way this product was built to only last about a year until the warranty is expired
    • Sound quality isn't as great as I would hope for beats but still is much better than the cheap headphones I am used to
    • If these only cost $30 a pair they would be worth the money as I could afford to replace them every 6 months or so with a new pair
    • Considering mine did not work as they should, I sent them back and ordered them at full price directly from Apple.
    • The sound quality is not as great as I would have wanted, the bass specifically is lacking a little, but for a compact style of earbuds, I am impressed
    • I immediately removed the In-Ear Headphones, it smelled like smoke as if the ear phones were burning, and since that moment they stopped working
    • So disappointed as it was a gift.
    • but they stopped working as of May 2018
    • As annoyed and frustrated as I was (no issues for a year remember?), the fact that Apple was willing to replace them with little trouble on my part made me reconsider how I felt
    • i’ve had mine for almost a year now & they still work as if I just bought them
    • Sound quality isn't as great as I would hope for beats but still is much better than the cheap headphones I am used to
    • If these only cost $30 a pair they would be worth the money as I could afford to replace them every 6 months or so with a new pair
    • Considering mine did not work as they should, I sent them back and ordered them at full price directly from Apple.
    • The sound quality is not as great as I would have wanted, the bass specifically is lacking a little, but for a compact style of earbuds, I am impressed
    • I immediately removed the In-Ear Headphones, it smelled like smoke as if the ear phones were burning, and since that moment they stopped working
    • So disappointed as it was a gift.
    • but they stopped working as of May 2018
    • As annoyed and frustrated as I was (no issues for a year remember?), the fact that Apple was willing to replace them with little trouble on my part made me reconsider how I felt
    • i’ve had mine for almost a year now & they still work as if I just bought them
    • n’t get these to work.
    • n’t recommend buying them because it’s such a let down to pay a high price and have them constantly break - which these do
    • n’t lose the earbuds.
    • Very happy with the remaining pair but WON’T BUY AGAIN.