I wasted my money on this product, I got it based on an answer that this phone could be used in Venezuela, however, when it was tried to set it up with a Venezuelan cell phone company, it did not work, the phone kept saying that the IMEI is invalid and it could not be activated, it was a gift worth the shame that came with it, not sure if it is just the phone that came defective, but when you try to get support, they only tell you to send it back, but it is in Venezuela and who knows when I can get it back into the US, so it can be sent out for service or replacement, although the phone performance seemed to be pretty good and fast, still no worth it if it can't be connected to a cell company.