The only problem I had with this product is the instructions, or lack thereof

My main issue with this was the lack of instructions inside the box

The biggest problem this item has...is the lack of instructions.

The biggest problem is the lack of virtually any instructions, for installation, or use.

That, combined with the crappy picture, lack of instructions, and bulkiness of the unit makes me think that there has to be a better unit out there for someone looking for an aftermarket backup camera.

And since that mount is made entirely of cheap and thin plastic, one corner broke as I was putting the screws in.2

The picture is clear at night, as well as during the day.

It still works just as well as it did the day we installed it

Works as it should.

He has tried reaching out to the company, no return correspondence, he has tried calling the company, no telephonic support available, and he has watched countless tutorial videos on how to troubleshoot the issue and there is absolutely nothing he can do to make this product work as it is supposed to