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  • Reviews around time (2.30 of 5)
    ★★★★★
    ★★★★★

    Roku 4 | HD and 4K UHD Streaming Media Player with Enhanced Remote (Voice Search, Lost Remote Finder, and Headphone), Quad-Core Processor, Dual-Band Wi-Fi, Ethernet, and USB Port

    • Unfortunately this unit overheats regularly and freezes up all the time
    • but it isn't reasonable for me to contact support every time I see an ad and wait until they do something about it
    • Half the time after a reboot the menu screens look awful
    • I've contacted Roku support multiple times only to sit on hold for over 30 minutes each time
    • Also news programs are WORSE 15 second ads before EVERY news flash ( longest 2.5 min cut off early many times) so is like being on a computer being hassled by popups all the time
    • My fix for this was go back to the Home screen, and try again, and again and sometimes 5+ times, before eventually the audio would work (doing nothing else different).
    • Certain video series this affected the whole thing, others were totally fine all the time
    • But every time I try to turn on the unit the remote won't work.
    • That's exactly what people like me need -- people who have a hard time understanding the loose diction of today's actors for whatever reason (tinnitus, deafness, background noise sensitivity, etc.).
    • Streaming is slow and freezes all the time
    • This 4 froze all the time, lost wifi connection every 5 minutes, etc
    • Amazon shipped this Roku 4 in good time
    • It's crashed several times from overheating after only having used it for a few half hour shows
    • I had a Roku 3 for a couple years in the same room and it worked perfect the whole time
    • Glitchy, freezes all the time.
    • Besides the poor remote, and the dim power-on indicator, and the times Roku fails to power-up properly, I like Roku a lot
    • Had a difficult time installing this one
    • They know the feature doesn't work, becasue the new Roku Ultra has support for DD, and yet proceeded to waste my time for two hours performing an array of pointless troubleshooting in an attempt to wear me out and get me off the phone.
    • It's frozen 5-6 times since I installed about 2 weeks ago.
    • It freezes all the time and requires you to physically unplug it and plug it back in
    • Great was time to cut the cord to cable
    • Time of response is incredible and although my TV is not the newest, I still could use the features it offers for 4K and speedy connections
    • Adding insult to injury, every time I have to go back to the
    • The Roku 4 will ruin your day, waste your time, and utterly fail to fulfill even the most pathetic expectations you might have for it
    • When the power cord on one of them broke I thought it would be a great time to upgrade to the Roku 4
    • The rating is based on product the support I'd have a hard time giving it
    • I spent some time finding free channels to add to my home feed, and now I'm enjoying TV again
    • Often times it freezes with the Time Warner App.
    • The device crashes every time I use it
    • But when I change back to the ROKU 3, it works just fine all the time
    • THE REMOTE IS DIFFICULT , TIME PLUS, WINDOW CHANGES IRREGULARLY, A PAIN PLUS ROKU
    • I finally emailed Roku for help, but have not heard from them 2 days later even though they promised 24 response time.
    • Would I waste time with you if I could return it?
    • The other device had a hard time maintaining a proper Wi-Fi connection
    • Likely switching to Apple TV unless Roku offers to fix this within a reasonable time.
    • After doing this 15 times (and not joking) in the first 11 hours of owning
    • The Roku 4 will ruin your day, waste your time, and utterly fail to fulfill even the most pathetic expectations you might have for it
    • The device has frozen several times, requiring me to remove power to restart it - though disabling HDMI-CEC seems to have fixed this
    • My wife hated since the beginning, I gave it come time to gain my trust
    • The entire time I've had this piece of junk, it would crash two or three times per week, apps would crash and the operating system itself would crash and reboot itself, sometimes in the middle of a show
    • The app will freeze all the time.
    • It was moot anyway, because the shipping instructions were never sent and I am too tired to waste my time with Roku support again.
    • Customer support at ROKU waiting time 15 minutes on hold with music before someone answers.
    • we are having a great time with the roku.
    • i had a roku 1 that i never had a problem with till i bought this pile of CRAP!runs super hot all the time,almost hot enough to cook on !
    • i had a roku 1 that i never had a problem with till i bought this pile of CRAP!runs super hot all the time,almost hot enough to cook on !
    • No reason it should be that hot all the time
    • Works fantastic but, like the others, there are times after a few weeks or a couple of months, we have to reboot it.
    • oh yes, one more time saver that they don't seem to want you to
    • I've put time into understanding the problems with the Roku 4 and I can assure you that the source of my angst isn't user error or a flawed unit
    • The YouTube channel is totally and completely useless and freezes all the time often requiring a hard reset/reboot/unplug of the Roku to begin playing anything again.
    • but i had a really hard time setting it up.
    • After over a year use...this product overheated and froze so many times I lost count.
    • I have had a difficult time moving around and finding movies.
    • It'll auto shut off anyway after idle time
    • t would recommend this Roku player to everyone.