However MY player is NOT connected to the internet, and therefore CANNOT POSSIBLY be the source of my connection problem.

Connection problems are VERY UNLIKELY to be the player's fault

CONNECTION PROBLEMSFunny thing, most of those really scathing reviews are about connection problems.

I have bought three of this item for me and my two older sons, and from the first touch coming the big crash, I didn't think that is an item with unique voltage 110v only, because I well know that all electronic devices manufacturing now with dual electric voltage, 110-220v