While petty, very irritating that you have a VERY difficult time finding any decent customized cases for it.

I have this phone in a nice case which is very protective, I have a screen protector on, and I have barely dropped it

No gorilla glass protection on the screen however, so for people like me a case is a must (on the way).It comes with Android Kit-Kat (4.4.4) pre-installed with Samsung's TouchWiz UI overlayed

I couldn't afford a newer S