Phone works and was factory reset, didn't come with anything else as advertised but in reality, they should have included an AFC charger with it

Phone worked great for 1 year and 2 months, and I would have given it a 5 star rating... but for no reason that I can figure out, the system just died

Phone worked great for 2 weeks then the call mic stopped working

when the phone works it works great, but often freezes to the point that i have to restart it at least once a week and the seller has no type warranty uggh

The phone works as expected, my only gripe is that while it came in the original packaging with a charger and headphones, there was no sim removal tool

Phone is in excellent condition, received with Samsung charger.

Product works great came in better condition then posted

It arrived in slightly worse condition than described, mostly cosmetic

Product works great came in better condition then posted

The phone came in great condition as promised, with only a minor scuff on the back

Fair price on a great phone, no problems, glad I did not opt for the note 7

Great price, wicked fast ship, and the phone is a 10 out of 10.

Very fair price, great flawless quality for a refurbished phone

The base price of $700 is pretty high, but if you trade in an old phone and get the $200 credit, you're looking at a pretty fair price when matched against other phones

The phone was in great shape and love the price for a used phone.

This camera noticeably performs very well in low light.

The camera on the Note 5 has notably improved, particularly in low light

The S6 has a much better camera, so I still use it for taking photos.

I also pulled the s pen out and the button was scratched up as if someone had used it a lot before me

I also pulled the s pen out and the button was scratched up as if someone had used it a lot before me

I love the size of this phone and it worked well for the first few weeks and then after that it stopped working I couldn't get calls I couldn't receive

I love the 5.7 inch screen size and is notably bigger than the 5.1 on my S5

Love the size of the screen and everything about how well the phone runs

the only problems i have had are that the phone can be glitchy and slow at times, the battery life dosnt last all day unless you dont use it often, and for that there are no replacement batteries like with the 4. also with the 5 ive had issues losing my s pen often as its a little lose in its slot

Honestly, its hard to believe, but the iphone 6 plus (and new 6s) just looks under-engineered compared to this aethetically with its bloated bezels and smaller screen to size ratio

Very fair price, great flawless quality for a refurbished phone

The first thing that grabs you about this phone is the awesome build quality of the phone

I know I am complaining as of right

Great screen, very surprised by the top quality refurbished product (5 tiny dimples on bottom right corner.

I'll blame the low quality because of Samsung but unfortunately you're an authorized dealer for them

all my favorite things I jumped straight from the 3 to the 5 and love love it...

If you’re a avid Note user like myself then you probably know all the amazing things that the S-pen can do at this point and there is little need for me to recap but there are a few new tricks that I love, when the screen is off if you pull out the

Unfortunately, you need 4G for that - if you are in areas when 4G is spotty (and there are many), you re out of luck

I have nothing but great things to say about the camera

I am still learning things about it - but love everything about it.

I have a Galaxy S8, but was looking for a work phone the works well, with decent specs, and a big screen.

I don't think enough people realize how hard this Note 5 screen is to scratch

Screen is awesome and big, but the phone itself is not too large

Screen is just brighter for reading the web and doing gaming.4

Then all of a sudden today my screen goes fuzzy like TV static and the phone is now completely unusable I have never had an issue with

I have only been able to use the standard slow charging charger because the fast charger does not work unless you apply slight pressure on the charger plug going into the phone up word which is not cool to me because it can damage the phone I plan on sending it back in to have it replaced for a better operational phone

Unfortunately, you need 4G for that - if you are in areas when 4G is spotty (and there are many), you re out of luck

The phone was perfect but i got a charger that overheated and contacted the seller, and they replied and sent me two fast chargers, :)

Note even 3 months after purchasing the phone stopped taking a charge and that's using both physical plug fast charger and fast wireless charger

30% put it on my fast charger and in 20 min it's @ 100%, plan on keeping this phone forever unless it goes out

I had the Note 4, and the Note 5 is a nice improvement over it

I originally purchased this Note 5 after my Galaxy S5 slowed down to the point where it was practically unusable

Love the whole Note line from Samsung and the Note 5 is the best yet

The Samsung Galaxy Note 5 white 64GB (Sprint) doesn't work nobody can hear me on that phone

Since then I've lost the Note 5 somewhere to the void of my closet, and am currently saving up again for a new phone

I love the features of the S-Pen, quickly taking notes even when the screen is off

The new feature to take out the s-pen and start writing is fantastic

While I prefer the edge features of the Note 7, I am able to do everything I need

Comparing each phone so far, I really do like some of the new camera features, more like using a a real camera with total control of features, even manual focus to f/1.9 as opposed to auto f/2.0 on the 4.

I miss the two removed features, largely because I would rather have access to the battery to replace if the cells start going later on in the phone's life, but right now I'm quite happy with the package as it stands and have no qualms recommending it.

Great screen, very surprised by the top quality refurbished product (5 tiny dimples on bottom right corner.

AT&T. This product caused such an inconvenience as it could not be activated at all

I have been a loyal Samsung product owner for years but the only time I needed Samsung to come thru and support their product, they mistreated me horribly....

Thank you for providing an affordable alternative - great product/service!

The product is like new but the reception I get is horrible

My only complaint is it does not have expandable memory, but I have noticed that even though this is only 32GB I am finding I am not pressed for space, since I do use a lot of cloud services and storage.

It was advertise as "New" but it worked as it was refurbished.

Samsung Pay, Knox, Samsung+, Samsung Focus, S Translator and Good Lock apps works as good as from S7 edge and the Note 7,The Note Series are little slower than the other Samsung Galaxy

It's missing the removable battery and expandable storage, which is a knock against it - but not enough to knock a star off in my book

It's missing the removable battery and expandable storage, which is a knock against it - but not enough to knock a star off in my book

I was one of the people who complained about it lacking micro sd and removable batteries

The S Pen broke in half when I went to pull it out of Note 5 phone within 48 hours of delivery, so I was forced to buy a new one from Samsung

The S pen on the Note 5 is easier to release but it has a tendency to pop itself out, since the release mechanism is activated when you push

I was skeptical to buy this phone because of its lack of a removable back, and lack of SD

2 of S-Pen options like Magnify and the GIF creator is not available directly from the Air Command but there is an app you can use to create GIF.I like the round edge on the back

2 of S-Pen options like Magnify and the GIF creator is not available directly from the Air Command but there is an app you can use to create GIF.I like the round edge on the back

Comparing each phone so far, I really do like some of the new camera features, more like using a a real camera with total control of features, even manual focus to f/1.9 as opposed to auto f/2.0 on the 4.

Samsung Pay, Knox, Samsung+, Samsung Focus, S Translator and Good Lock apps works as good as from S7 edge and the Note 7,The Note Series are little slower than the other Samsung Galaxy

The S pen on the Note 5 is easier to release but it has a tendency to pop itself out, since the release mechanism is activated when you push

The S Pen broke in half when I went to pull it out of Note 5 phone within 48 hours of delivery, so I was forced to buy a new one from Samsung

The product is like new but the reception I get is horrible

I got this phone for Verizon and it was beautiful, but I'm suspicious about it, because it would have horrible reception I MANY places

but It does not get any reception in my area a complete disappointment

My first Note5 was purchased directly from Verizon and had great reception even in notoriously bad cell areas

How I hate Verizon and their horrible restrictive and arbitrary limitations.

Dear Verizon, your products and apps suck.

How I hate Verizon and their horrible restrictive and arbitrary limitations.

The Black Sapphire version looks black in some conditions but when the light hits it it is a deep shimmering blue

This is a minor annoyance, and not really a con of the phone, but more of the description of the color, but this phone is dark blue.

But under most normal circumstances while holding it and looking dead on, it is dark blue, with a dark charcoal undertone.