I've contacted Samsung customer support and been told that ANY damage, outside or inside the unit, will completely void the warranty so they were no help at all

Didn't realize when my son bought this that the Samsung warranty was already expired

Samsung will NOT honor the warranty because of the crack

The box was missing an AT&T sim card and included ear buds which were not originally packaged with this phone.

The box was missing an AT&T sim card and included ear buds which were not originally packaged with this phone.

4gNo LTEAT&T thought I stole it or something and after 1 DAY the phone still dies pretty quick and no one is