From a setup perspective, the process was very simple-- using an app on the smart phone-- and very easy to follow questions to choose your WIFI name and choose a password-- easier than a lot of others I've experienced

Supposedly, Plume takes care of everything via their cloud services (which they sell as a subscription with their own branded products - no subscription offered or required with the Samsung product).The app is much more focused on a visually appealing interface for non-technical people which makes it very easy to see what devices are connected (it identified most of them with "normal" names) and see general info about performance (apparently the system automatically tests bandwidth and performance periodically and then reports on the results via the app).My favorite feature of the app is the ability to set up two types of guest accounts very easily - you can set up an account with full network access, but specify which devices that guest can access - for example, the printer, but not the Sonos system)

I continously use the smart things app and the plume app to monitor the speeds

Last, the app refused to work without location settings on and the VPN off.

Last, the app refused to work without location settings on and the VPN off.

App is so easy to use

Plug it into ethernet, download the smart things app, and all you have left is to connect your devices.