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I had to go to the hardware store and buy better screws and replace them.
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I was missing a screw and a metal clip piece (held on by the screws) that keeps the cup connected to the hinge
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Some reviews mention the screws coming loose
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After them being pulled hard to the floor a bunch of times by the cable getting caught on the arm of my chair and me not noticing and walking through it, the screws in these 2 plates above the ear cups can come loose sometimes and I lost one
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The bad news: I opened the box to find a 'refurbished' pair of headphones, missing a screw on the very same piece that broke on my original pair, and cracks in the plastic of the microphone boom.
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On the plus side, there's no sign of loose screws, something mentioned in a few other reviews.
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The first set came apart and the screws got lost
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My only complaint is that the screws that hold the plastic in for the 'fold-able' part of the headset are cheaply made and often fall out
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As mentioned in other reviews the screws fell out after 4 months