• Reviews around support (3.40 of 5)

    Sonos Play:5 Ultimate Wireless Smart Speaker for Streaming Music. Works with Alexa. (White)

    • Flawless execution, good tech support.
    • Awesome sound and great support from their tech staff
    • Support has been useless after five rounds of back and forth.
    • if you want great sound, excellent functionality and support then get a Sonos Play 5.
    • I hear individuals say they're overrated, ( the same they say about Apple, Bose, etc.. but these are truly well supported companies, that make incredible constructed products
    • Airplay is actually well supported on Sonos if you have the Play5, for it has a line in (as do the Connects)
    • GREAT sound, incredible software, and amazingly intelligent support which is free forever though you may need it only the first time as I did
    • Bose offers a very similar product and is a much higher quality speaker with much better customer support.
    • Absolutely great sound and Sonos has great support.
    • Sonos technical support did not seem optimistic that this would solve my problem, but for $99, I figured it was worth a shot
    • Easy set up and excellent customer support.
    • Sonos has excellent support as well.
    • Going to the Sonos website, I found that even finding technical support was difficult, and clicking on any specific issue brings you in an endless loop
    • the community doesn't seem to offer help just a bunch of people complaining about the crappy support and how there thounsands in speakers are usless garbage
    • Sonos technical support is the best.
    • The mid range is weak on the Play 5’s and the treble is also muffled some.
    • n’t be sorry