And my ear started to get hurt after an hour or two of continous use.

I am also returning these because even in an apartment at a temperature of 70 degrees F, my ears got warm and sweaty (I'm not a particularly sweaty person).

I have pretty sensitive ears and found that I was often having to swallow and adjust my ear pressure, like when you're changing altitude.

Volume is controlled by swiping your finger up or down on the outside of the right ear muff.

Hand on right ear cup to hear surroundings.3

This was a dealbreaker for me, but again my ears are more sensitive than most.

I wish Sony improves the bass and make the ear pads little more comfortable for the person like me who has bigger ears.