i been on the phone with sony for 2 weeks trying to get a repair but terrible customer service

Sony has the worst customer service

They sounded great, but poor customer service, poor warranty, and a broken product, warrant a one star.

Many other customers have experienced similar failures.

By the way, SONY has the worst customer service in the US

It's disheartening to see how many customers share this same product issue and sense of disappointment, and I will be taking my business back to Bose and other quality brand manufacturers for all future

Bass boost s not needed in most situations

Good for BASS HEAD people who love R&B, Hip Hop, Dub Step

like I do (R&B, Hip Hop, Dancehall, Reggae, etc.