if you are going to pair your Walkman with proprietary software at least do it as well as my 13-year-old Creative Zen software or my 10-year-old Zune software

Free software programs that I use to extract and covert music files for my Sony NW-A45 player

The NW-A45 serves up Incredible hardware and shockingly bad software

The NW-A45 serves up Incredible hardware and shockingly bad software

The software that is used to add files to the Walkman is not bad, but it's not I-Tunes either.

You have been around a long time and there is no reason for your software to be proprietary in the first place,

if you are going to pair your Walkman with proprietary software at least do it as well as my 13-year-old Creative Zen software or my 10-year-old Zune software

This is unfortunate, and if Sony would release Mac friendly software for their Walkmans it would up their value significantly.

Your hardware is absolutely beautiful and you brought down the customer experience with the crappy software you have forced buyers to use

Having used a number of Creative MP3 devices with proprietary software and the Microsoft Zune in the past, this software is about the worst I have seen

The software is highly intrusive, collecting data from your PC and funneling it to Sony

Although the sound quality is first rate, the proprietary Sony software is slow, buggy and maddening

The software is very limited

I list it as a positive.