• Reviews around customer (4.61 of 5)

    Soundbar, TaoTronics Sound Bar Wired Wireless Bluetooth Audio (34-inch Speaker, 2 Passive Radiators, Dual Connection Methods, Touch Remote Control, Wall Mountable)

    • Quick shipper and good customer support.
    • Excellent customer service!
    • Great customer support, Thank you!I really loved this speaker when I first received it but then not even a month of owning it, I'm noticing a lot of problems
    • Great customer service and shipping.
    • Not a happy customer here.
    • UPDATE - GREAT CUSTOMER SERVICE!
    • Nice products and great customer service.
    • But to crown it all they have the best customer service ever
    • It's a great introductory product to other TaoTronic devices and so far their wonderful customer service.
    • Exceptional customer service I must say, not
    • I appreciate good customer service and they made good and supported their product.
    • Outstanding customer service.....
    • Amazing customer service as well.
    • Great customer service when I contacted them
    • Great product for the price and great customer service
    • Excellent Customer ServiceI am very much pleased with the customer service and the level of care they give to customer satisfaction
    • I am adjusting my review to 4 Stars because of their outstanding customer service and the newer, better product (not 5 stars because the original product was still defective).
    • Great customer service too!
    • I would have given this 5 stars but the hissing is a deal breaker for me, and I'm disappointed seeing I love their past productsUpdate : so their phenomenal customer service got in contact with me shortly after my review and sent out a replacement speaker right
    • They earned my loyalty as a customer!
    • I got an email from Holly at sun valley brands, she saw my review and offered to send me a new one, which got here in 2 days, and it works fine, don't know how long it will last, but I was very impressed with their customer service, they seem to want to keep their customers happy, which is kinda unusual nowadays
    • This was unexpectedly great customer service!
    • great product and even greater customer service
    • UPDATE*Taitronics great customer service got in contact with me and offered to send another unit free of charge
    • Great customer service and an example of how customer service should be!
    • I was VERY pleased with the very prompt and effective customer service I received
    • first unit was DOA; excellent customer support that went above and beyond by giving me a free replacement; working unit is great for a bedroom but not what you want for a living room.
    • If you want good customer service I highly recommend spending the extra money on the vava voom.
    • Amazing customer service and great product!
    • at this point I knew the problem was withing the sound bar and contacted them again, they replaced my faulty sound bar and I am a happy customer
    • I will definitely do business again with the seller and highly recommend their products especially with thier awesome customer support
    • So although I was not pleased with the speaker, I would buying recommend this company due to exceptional customer service.
    • Customer warranty service very slow and still not resolved.
    • but I mostly wanted to make sure I changed my review to reflect the awesome customer service I received
    • Due to the good customer service I've added a star.
    • Excellent customer service!Original: I have had this speaker exactly one year
    • Best customer service ever
    • Happy customer with dope product!
    • The best customer service by taotronics and Sunvalleytek.
    • Good customer support.
    • This is really poor customer service.
    • Good customer support.
    • ** EDIT - Revised rating based on superb customer service
    • Great customer service
    • rather it’s about their customer service or their lack of customer service
    • I am not a happy customer.
    • While I still feel it is problematic for this particular product (at least until they change it), based on the amazing customer service I received I would not hesitate to buy additional products from this company in the future.
    • Bad customer experience
    • I would definitely recommend this product, both for the product itself and for the excellent customer care.
    • The new speaker works great and because of their customer attention and support
    • Thank you TaoTronics & Sunvalleytech customer support team
    • Great speaker, great customer service
    • Absolutely wonderful and prompt customer service.
    • They have excellent customer
    • Great customer service and product works great now!
    • Outstanding customer service.
    • Great product, excellent customer service
    • Another very happy satisfied customer.
    • Updated review: Customer team contacted me and sent me a new one to try out, it works great this time, good customer service.
    • However, this company has fantastic customer service and honored their 12 month warranty and replaced the defective unit at no charge in about 10 days
    • n’t thank their customer service enough for trying to resolve my problems!!!Samsung UHD 6290 owners beware.