My first pair was bad and the wonderful customer service at SoundPeats sent me a new one immediately upon contacting them and trying their tips (great warranty)

Really appreciate their customer service

Good job customer service!

UPDATE: Incredible costumer service

While I truly appreciate SoundPEATS's superb customer service and would give that five stars if I could, I still don't recommend that you buy this particular product

So kudos to SoundPEATS for the great customer service

Along with this you get responsive, professional customer service that can answer any questions you may have

If anything, SoundPEATS offers excellent customer service

Great customer service and product.. thank you

As some of the other reviewers have alluded to, the true magic of these puppies is revealed after tinkering around with the equalizer settings of your favorite digital musical service or playback device

Great customer service.

I’ve reached out to the seller, hoping for good customer service

Exceptional customer service by the company

service exceeded anything i had expected

They send me a new pair, extremely good customer services.

Excellent customer service!

Giving it 4 stars for great customer service

Fantastic customer service goes a long way with me

Amazing customer service

Excellent service

If you buy them and they suck, the company will do their best to rectify the situation - great customer service!

Update....great customer service.

I'll upgrade my review to 4 stars for the outstanding customer service.

Most people like these, and SoundPEATS is one of those companies that stands out for good customer service (like Anker)

Good customer service.

UPDATE to three stars for great customer service

Good customer service through Amazon though.

The wonderful customer service at SoundPEATS have sent me a new pair to replace the 2nd one I bought.

Quality is fine and great cider service.

Updated to 4 stars due to excellent customer service

Now are useless 😞Update: This company has excellent customer service

I'm going to chalk that up to being in a hospital with poor service though

Pros:Good design, fits well, looks sleek, Great customer service

Overall pretty decent bluetooth headphones especially for the price, good sound and comfortable feel, and good customer service

Excellent customer service, excellent product, very responsive to bass tones, easy to use microphone adapter for voice calls

I would recommend these for most people and am pleased to have had such great customer service.

I changed my review due to the amazing customer service I received

Great sound quality and amazing customer service!

The new pair is functioning well, so for their great customer service, I have upgraded my rating to five stars.

Great service.

Awful headphones and horrible customer service

I really appreciate fast customer service

Thanks soundpeats for the great customer service

I am extremely impressed with this company's outstanding personal customer service.

Lastly, i updated the rating due to the great customer service.

Great customer service!

Here is why:* GREAT Customer Service - The product team reached out to me asking me details, and offered me a refund or a newer product in replacement

Kudos for the excellent service

Appreciate the customer service but it was a waste of time

In swoops OUTSTANDING customer service who offered to replace them for me.

I appreciate their phenomenal customer service and would purchase from this company again

I appreciate the great customer service for such a great product.

Great customer service!

I was very impressed with the headphones and the great customer service

*: After this review, SoundsPEATS quickly reached out and sent me a new pair of the Q35 (newer model), great customer service

GREAT CUSTOMER SERVICE

will update review when I receive.9/22/2018: excellent customer service

Talk about impressive customer service

Good service on replacement.

Great customer service

Great sound, great fit, friendly customer service

I did not write the review for this to happen, but it made me think highly of the company and there great customer service

Great customer service

Great customer service is hard to find these days, so I'm updating my 2-star review to a 3-star review for that alone

Great customer service

UPDATE: I am updating my review to reflect that the company has great customer service.

Good work customer service

I appreciate both the prompt customer service and SoundPeats dedication to making their clients happy

UPDATE 8/17/18: Almost immediately after my review, SoundPEATS reached out to me here and via email, after which they sent me a replacement pair of their newer Q35s. FANTASTIC customer service.

Update: good customer service

The only positive I can think about is the fact that they're wireless

I love deep bass with sharp highs and these are perfect as I