Their software is annoying, frequent firmware updates to the headphones them selves, and the computer software

All firmware and drivers are up to date and the engine is installed - no excuses, this thing is terrible.

Great headphones, terrible firmware

I did not need to wait two days and spend more of my time describing the issue so that another support tech could tell me what I already knew, that my headset was dead due to a failed firmware update.

There is a well hidden firmware reset button

The steel series engine software prompted me to update a critical firmware that became available

Great headphones, terrible firmware

I've updated the firmware and they still don't work with my Android phone with either 3.5mm cable

Edit: I've had another failed firmware update and my headphones just got bricked.

Why is Steel Series releasing faulty firmware updates?

Two critical firmware updates were needed, according to the red banners that now appeared

The firmware on the headset is up to date as well

The failed firmware update turned my shiny brand new headset into a brick

The first thing it told me was I needed a CRITICAL firmware update.

The awful firmware repeatedly crashed my other peripherals, EVEN after uninstalling the trash

The only positive I can say about these is that there a bit more comfortable then most headsets

Its great I love it the cushion is very

I disabled and then re-enabled the headset in my laptop and still no mic (though the headphones were working fine all along)

Voice and sound clarity and wireless range are great \m/.

no lighting is just odd-Not loud as connecting it directly with usb to headphone connection-this is a solid 125$ headset I believe its overpriced a

Nonetheless I feel spoiled by the clever mic design, although the quality could be improved, as well as the well balanced and enriched audio it can produce

I don't like it as a

I use these for work as I work from home and use these for 2-3 hours a day

when I got it, it paired very quickly with my console and the headband was extremely comfortable as well as around the ears.

It is not something that bothers me a

These are perfect A+++++