So cannot comment on tech support.

After talking with tech support I do live very close to a Verizon tower and I have

I did not have to call tech support but would have been faster figuring out settings

Tech support suggest I get one of their better units as they always have complaints about this unit.

I talked to their tech support which was easy to reach and friendly and they suggested yagi antennae instead of omni antennae

The tech support was responsive to ensure I had hooked things up properly and that the green lights would come on, which they did

Called tech support and was told that this unit will not work as advertised unless everything in the world is perfect and does not have to broadcast through more than 1 wall.

Called tech support again (they are good about answering calls) they said the lights should be on and this wasn’t good

Tech support was on the line and gave me some pointers

And I couldn't talk to tech support because there was no signal

To bad t-Mobile support could not provide it over the phone.

Update - Dead T-Mobile registration links still found in setup guides online from several sources

For this to work in a fringe area you must:Have a Yagi directional antenna for the outsideHave a Yagi square box antenna on the insideUse low loss cableUse r-11 to go from outside antenna to

To bad t-Mobile support could not provide it over the phone.

Update - Dead T-Mobile registration links still found in setup guides online from several sources