As soon as they recieved the tracking number they shipped a replacement pair immediately... wonderful customer service and friendly as well

I would highly recommend this SPORT version of the earbuds, and other Underwater Audio products as they have proven to be quality, with great customer service.

Although I enjoy the headphones, what really makes this a standout purchase is the superb customer service.

Great service from supplier.

Excellent customer service.

What fantastic customer service

These guys also have excellent customer service if you have any problems or need help

Underwater Audio has great customer service and stands by its products

I’m updating my review because the service and attention has been terrific.

The shipment from Underwater Audio was received as expected and appreciated the service

No headphones were included!?!Updated: Excellent customer service on the shipping error

Talk about excellent service

Great customer service!!!

Excellent product, great warranty and service

Very good service would highly recommend it.

I must commend them for their great customer service and desire to keep their customers happy.

WHAT AMAZING CUSTOMER SERVICE!

I have always had excellent service whether talking with support on the phone or in person at a swim meet

This product and its support are extraordinary even in this era of great customer service.

Underwater Audio went above and beyond, providing great customer service to make

Not only do I love the product but the service was exceptional

Great product excellent service and there are

Great service!

Good customer service as well

Excellent product; great service.

Great product and fantastic customer service.

Great customer service!

Great product and service!!

Great customer service

Again Underwater Audio for my product and also the great service

Like I said, really the best customer service of really any type of company ever.

Great product and excellent customer service.

3rd time I order, great product, great service

Great customer service!

Perfect customer service too.

Also, SUPERB customer service.

These are, by far, the best b/c they fit securely, never need adjustment during a swim, and have sound quality at least as good as any other waterproof bud.