I contacted the company and they were happy to send me a replacement, so great customer service there.

and they have wonderful customer service.

They have really great customer service!

Great customer service.

Excellent customer service.

Update from 1 to 5 stars:Excellent customer service from TaoTronic

Wonderful product and outstanding customer service

Very satisfied with my purchased; not just because of the actual product but because of the great customer service that came along with it as well..

Good customer service.

Good product and excellent service

top product & customer service :-) !!!

Wonderful customer service.

Great product and great customer service, thanks again!

Thank you Tao Tronics for your outstanding customer service and a great product you developed

Excellent customer service.

Great customer service!!

I highly recommend TaoTronics for great products and exceptional customer service.

Good service and follow up.

(they worked fine as aux input to devices with amplifiers - just not my headphones)That is what I call outstanding customer service.

My previous rating was a 2 star but with the great customer service and free replacement on the 1year manufacturer warranty, I'll give it another shot.

I am VERY IMPRESSED with the GREAT customer service

I have changed the rating to reflect their superb customer service and because they do sell great products

Absolutely amazing product with a great costumer service and a great warranty.

I want to Thank Sun Valley for their great service and support emails which provided further information in case trouble shooting became an issue.

Also, great and efficient service

I have to say i have received an 5 star customer service and very happy with the blue tooth at first i had some issue but the replacement worked fine and connected all i have to say is they have the best customer service and tech support and they do everything to have happy customer.

They were great with the unexpected customer service.

Best customer service ive ever had.

Exceptional customer service and a great product.

Great product & great service, the shipment arrived perfectly to Mexico City.

Great customer service!!!I drive a car that only has bluetooth for phone, and I wanted to be able to listen to podcasts and music from my phone without buying a new car (yet).

Works great in truck no issues at all great customer service also

These are great blue tooth’s.. bought twice because the first just quit charging and the second one is now doing the same thing

Easy yo use, smaller thank I though