We try to make sure all customers are satisfied, so we are willing to issue a full refund

Excellent customer service and the replacement is much better than the original without the odd background noises

Great customer service!

The person who contacted me was very nice and was willing to give me a new one and that is an awesome customer

Wonderful customer support.

Wonderful customer support.

This company has excellent customer service.

TaoTronics has amazing customer service and has put a lot of effort forth to address my concerns with this speaker and has went as far as forwarding my concerns to their designers

Excellent customer

I upgraded my rating from 3 stars to 5 based on the new product and the Outstanding customer support.

Also Good customer service.

100% Excellent customer service!

It was perfect for my needs and I am greatful for the great customer service provided.

cool looks and sounds awesome for the money....great customer communications after I bought their product....finally a vendor who takes the time to actually care about the product they sell....

Great Customer Service !

Because of this, it is likely that other customers with poor reviews were bribed into deleting their review, misleading the potential customer

I have since upgraded my review from 3 to 4 stars partially because of their good customer service and partly because the buzz I mentioned before is pretty much fixed now

Great customer service!

An added plus with this, as with all TaoTronics products is the exemplary customer service

excellent customer service

The seller deserves five for incredible customer service.