It took a bit more work than i can give with my schedule, but the website is excellent, the support is excellent and no hassles on returning it

their support has to be one of the crappiest support I have ever run across in my life

Had to chew them out a bit about how ridiculous their support was though

Support is a joke

There technical support is horrible.

And there is rotten support - I am out a bunch of money and still have to find a decent Joystick for my Son's Christmas present.

It took a bit more work than i can give with my schedule, but the website is excellent, the support is excellent and no hassles on returning it