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Why it took two weeks for tech support to send me what is clearly a common template reponse was mystery.
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but I did come to understand the poor response due to holidays and high tech support due to some recent new products.
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So I called into the tech support hotline.
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No return email from tech support yet
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Tech support reply was very slow - two weeks before I got an answer.
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Did email to tech support but with Easter weekend don't expect a reply for a few days.
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These are really great as others have said, adjustable LED brightness per panel, L/R