• Reviews around tech support (4.30 of 5)

    TP-Link AC1200 Smart WiFi Router - 5GHz Gigabit Dual Band MU-Mimo Wireless Internet Router, Long Range Coverage by 4 Antennas(Archer A6)

    • Tether app for setting up router doesn’t work, and was even told so by tech support
    • Save yourself lots of frustration and buy a different product, this one has no longevity and tech support is horrible
    • Did everything tech support suggested
    • Worse yet, no tech support available by phone and no reply to my email requests for assistance
    • I well say this tech support is a joke and if this falls out again in the
    • Have not needed tech support.
    • Works as expected, easy set no need for tech support.. yah
    • You are either put on hold forever or you get silly and unhelpful questions from the chat tech support with periods of long wait in between
    • It took 2 calls to their tech support to get all working but they were patient and effective in fixing the problem
    • All around package deal wifi signal tech support are amazing.
    • Other then that works great tech support via im
    • Used their Tech Support, and they just sent me to a YouTube video that showed me what I already tried.
    • Other then that works great tech support via im
    • know how the tech support is.
    • The tech support is dismal
    • Tech support does not help much, they stick to the script of “restart” until you find one that has enough critical thinking capacity to actually see the issue and approach it to find a solution
    • I tried troubleshooting via forums as reviews today their tech support is horrible
    • Contacted manufacture and they kept me hanging on their chat tech support for an hour until they finally they disappeared
    • No tech support now which is due to the pandemic but with some tech savvy people should be very easy to figure out.
    • A little more speed and much more range than my Net Gear 20.Fast delivery (4 days).Very good tech support (use live chat).
    • Tried the tech support and got no help
    • I tried troubleshooting via forums as reviews today their tech support is horrible
    • Called tech support, very bad experience.
    • Tech support pointed me in the right direction.
    • The tech support is dismal
    • Haven't needed to contact tech support so
    • Some of my devices couldn't even connect and I never found out why after wasting so much time (and I work in tech support).
    • There was an odd fluke with the initial setup (probably caused by me), but when I called tech support I spoke with a trained professional who not only helped me fix whatever the issue was, she also didn't try to sell me unneeded services
    • As it happens, their "tech support" will only offer that you reset the router (which I had already done).
    • I well say this tech support is a joke and if this falls out again in the
    • Save yourself lots of frustration and buy a different product, this one has no longevity and tech support is horrible
    • Worse yet, no tech support available by phone and no reply to my email requests for assistance
    • Go through the process that tech support says to do several times and I might get 2G back, maybe not. too frustrating to work with
    • It was very expensive and a total failure (or at least too complicated with poor tech support)
    • No tech support( suprise there) never could get it to work
    • I didn't use tech support..easy set up and works great
    • Zero tech support, goes down for no reason frequently
    • its a cheap device ,not so easy to set up and connect ,most definitely u r gonna need tech support to walk u thru steps ,as they are confusing
    • I had to contact tech support, and their instructions were vague, I did get it working
    • Tech Support was ZERO HELP
    • I have a solid 5 MB/s connection with the speed increase that results