The wufi extender us now diing its job but U had to call tech support to get it working

Tech support said it's dead, buy a new one.

It is working great and have had no reason to contact tech support.

I have done everything on tech-support and started completely over and cannot get it to extend the Wi-Fi

No tech support required

I thought tech support had helped me clear the disconnect issue I had

Yell at me tech support because I didn't contact

Did not need tech support .

very difficult to install then called their tech support and was told it wasn't compatible with Netgear.

Called tech support.

But for a technical issue that requires an actual conversation, the experience is painful for the customer and the tech support rep

I'll call tech support for help

There may be a solution to this, but tech support definitely won't help me find it

The product needs to be more user-friendly or provide better tech support.

My first experience with tech support was that they are slow, but it was all fine until the person essentially hung up on me before the issue was solved

There are quite a few steps to getting it set up but the tech support has always been available over the phone to assist me

Tech support literally copy pasted the same questions and clearly knew NOTHING about the actual product if i asked any in-depth questions

I have been working with tech support, but seem to be going in circles

After extensive discussion with both Amazon and the company's tech support, I still can't tell whether my particular device is defective or whether I'm dealing with a poor product, notwithstanding all the positive reviews.

I’m sure tech support has some great people, but they know NOTHING close to what should be expected of them as a tp-link representative and customer support employee, showing a glaring issue of upper management not caring about their end user in the slightest in tp-link as a company.

It was a bit challanging to interface with my router, but tech support walked me through it.

After I read the experiences other reviewers had with tech support, I won't even bother

I spoke with tech support and they couldn’t

n’t understand how, but this device lost my connection entirely

n’t understand how, but this device lost my connection entirely