I also noticed on the box that there is a phone number to call for 24/7 tech support, which is very handy to

What I have noticed , is there is no phone number to call for support for the TP- Link Archer

So if you don't hand over your name, address, email, phone number etc you cannot return a broken product!!!!

The worst part is that the customer service/technical phone number is some random office in China that requires an extension

Additionally, though a phone number is provided, customers are repeatedly disconnected and redials yield busy signals.

The only phone number to call to try to resolve an issue was a call to China - this cost me $60.00 to spend time on the phone with a Chinese TP-Link rep (very nice) who could NOT fix my problem, she said the device was

o bust the signal at the far end of your house.

I bought this to replace my twelve year old cheap-o Cisco router because with four people and about a dozen devices in our home, I hoped a new router would speed things up.