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Amazons tech support sucks because they outsource to the Philipines and their accents are so thick I have to have them rephrase whatever they're saying
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Was told by tech support I should update, did that and got speeds of 0.2mps.
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I called the tech support line and the confirmed that there are only 100mb ports on the unit
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We called tech support and after waiting 40 minutes got someone clearly was having a bad day and didn't want to help
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Their tech support was NOT HELPFUL.
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tech support is absolutely abysmal and kept trying to hand me off to a different person when their "troubleshooting" wouldn't work
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Looking to replace it with an ASUS router, as I can't let these open-mouth-breathing tech support guys win.
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Called tech support.
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but I had to call tech support to get it connected.
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After waiting on the phone for about an hour to speak with someone, I was connected to a Tech support person
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Great phone help getting it up and running from Tech Support
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Oh and least I forget, TP-Link tech support could offer no help
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The tech support person told me I needed to upgrade to a different router model to get 150 Mbps wireless.
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It took me forever to get through to a tech support person
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, it'll save you a tech support call) and fast
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When I called tech support I was greeted by a lady that barely spoke English, and was unable to assist me
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It is unstable at best, and this was even admitted by the tech support!
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This thing went out on me today, no tech support, and no web support.
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tech support is absolutely abysmal and kept trying to hand me off to a different person when their "troubleshooting" wouldn't work
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Does everything it needs to and haven’t had a problem with it since 2017.I have never had to contact tech support and everything has gone smoothly with it.
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The Tech support person was clueless, does not even understand the specifications of the router that I called about
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I thought I was doing something wrong, so I called Tech Support
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Even after calling tech support the highest the internet speed got to was 40mps when TP-Link says it can do 450mbs.
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Amazons tech support sucks because they outsource to the Philipines and their accents are so thick I have to have them rephrase whatever they're saying
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Spent hours and hours following explicit directions from their website and tech support.
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Tried calling tech support somewhere overseas & the lady a) couldn't comprehend the router was setup & wanted to know who our internet provider was, but looking to find out what malware (speaking to us to call tech support) & b) she refused to let me speak to a supervisor
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I returned the 1st one as recommended by tech support because speeds werent very good for wifi (only 45Mbps).
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I called tech support and the agent said so.
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Tech support tried to help
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The tech support person barely spoke English
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Contacted tech support over the phone
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I called the number provided in the tech support info and got someone who had a very heavy Asian accent and I couldn't understand her.
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Then we had a severe T-storm and my modem and this router blew.
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This really helped boost my wifi modem’s
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Then we had a severe T-storm and my modem and this router blew.