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(4) My attempt to contact tech support resulted in a very difficult conversation with a person who had a very hard time with English.
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Also, I spoke with a tech support person from TP-Link, who had no comment about their software, but attempted to help me set up the router.
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I have NEVER had a tech support person call me when I hadn't been on the phone with them that day, and this happened twice.
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A LOT OF PATIENCE AND DON'T MIND MAKING REPEATED CALLS TO TECH SUPPORT, YOU MAY GET
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The next day, TP-Link "tech support representative" CALLED ME AT HOME and said he wanted to continue setting up my router.
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I called Comcast tech support and was suggested to disconnect my router and connect my computer to Comcast cable modem directly
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When I looked up my order to try and return it, the window of return or tech support had past.
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He did this twice, so I spoke with the same "tech support representative" 3 times.
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I did have the opportunity to contact their customer service and tech support people and they are very responsive
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It's also unusual in my experience to have 3 calls with the same tech support representative.
