Let's start by saying Lohanu does have good customer services for that I would give 4 stars

The people at Lohanu seem to set themselves apart by offering the most OUTSTANDING customer service I've encountered in the online marketplace.

This company makes beautiful instruments, surpassed only by their outstanding customer support

I’m a very HAPPY customer and I would recommend the Lohanu Ukulele 100%.

It is because of the outstanding customer service I moved my review up to a 4.

# LU-MAGE-T arrived the Electronic / Tuner / Pre-Amp failed to function properly, out of the box