The only minor problem was the battery that came in the tuner box did not work

My battery died and they are willing to replace it.

Battery was dead for tuner but had extra laying around

The battery for the tuner was dead, so they credited me $5 for a new battery

They included a second battery in the kit and that worked just fine.

I really like this ukulele, but after a week after receiving it, the batteries on the built-in tuner are dead.

All good except we can't seem to get the little tuning device to work as the battery is difficult to insert and hold

Receive a missing battery in a couple days.

We're very happy with the ukele, as well as the tuner and extra accessories.

the tuner is a not that great, actually using a different tuner that works better

This is especially amazing considering that ukuleles typically have to go through a break in period as well as, in my case, deal with the July humidity in Alabama

n’t freak out if my 5 year old picks it up

The unit sounded good, but the 'action' was t terrible

n’t freak out if my 5 year old picks it up

The unit sounded good, but the 'action' was t terrible

I was impressed by the very nice e-mail I received before the product arrived, that stressed the companies concern with customer satisfaction, and their desire to fix any problem, should one occur.