GREAT customer serviceBunny W

The product is crap and the sellers HARASS their customers

Their customer service is good as well and very customer focussed

All together, a terrific unit, but Amazon should take note of the exceptional customer service.

Speedy customer service

Great customer service and great drive!

The new drive arrived and correctly mounts to my MacBook Pro, and I appreciate the positive customer service

Excellent customer service.

This was completely unexpected and wonderful customer service and I am extremely impressed

Great customer service, I was sent a replacement and it works perfectly

Good customer service

Based on excellent customer service and a good quality external drive, I recommend this product

Great customer service...would try them again!works great but has an annoying sound 80% of time when using it.

Probably the best customer service I’ve dealt with on amazon

That being said I have to give this product a 5 based on their excellent customer service.

Very pleased with this company's efforts to resolve and satisfy a paying customer, and pleased with the performance of my replacement

Burned a few DVD’s and everything went smoothly.