The terrible controls are a pain and are bad enough to warrant a full star deduction but I don't think it's bad enough to be a deal-breaker for most people.

The monitor has several neat features and controls that I don't even use because the controls are so bad they make any adjustments very frustrating.

(Dell Ultrasharp:+It has actual buttons, I hated the touch sensitive controls on the Dell Ultrasharp (Although the buttons feel cheap)+Minimal back light bleed (Probably because it's not bright at all, the max brightness is still really dull)+Plenty of menu options but the only one that looks semi-decent is "Web" mode

The controls are intuitive and easy to access.

(Dell Ultrasharp:+It has actual buttons, I hated the touch sensitive controls on the Dell Ultrasharp (Although the buttons feel cheap)+Minimal back light bleed (Probably because it's not bright at all, the max brightness is still really dull)+Plenty of menu options but the only one that looks semi-decent is "Web" mode

Even with it connected to the computer (Windows 10), I couldn't get the volume up high enough--I had to use the crappy controls on the monitor to raise the volume

The monitor has several neat features and controls that I don't even use because the controls are so bad they make any adjustments very frustrating.

It has built-in speakers and sound isn't too bad by monitor standards but the awkward controls of the monitor make it very difficult to adjust volume along with all other settings.

Huh?I wouldn't exactly call the controls intuitive, but now that I've figured out "sleep" means, "turn off in 30 minutes even if you are using the monitor," NOT "turn off in 30 minutes of no use