I have seen that other people have updated their firmware and it works just fine

The player had a firmware update available for it, and it updated with the push of a button, restarted itself, and then it was ready to go

The problem with this player is there are no firmware updates available.

Unlike others who have written reviews, I purchased this product recently after a good many firmware updates were available for this unit.

Any problems with them "and there are many" and you are flat out of luck!I was informed by them when looking for a firmware update so I could even view most Blu Rays that they no longer provide any firmware updates or support for their Blu Ray players

After being on support for over an hour (most of the time on hold waiting for someone else to come up with an answer) they determined that the firmware they pushed 3 months ago broke it, even though the app worked after the firmware update.

I power-cycled it and when it powered back up it immediately let me know there was a firmware update available

I for one would love a Spotify and/or Rhapsody App so I can use the unit to stream "on-demand" music as well as "on-demand" moviesOn the good side, the unit has a built in Wireless receiver that supports 801.11 B/G and N speeds.