I told him that it was very inconvenient, and asked since it was connected to my network shouldn't an update be available and automatically update

This unit connected in a wink to my secured (WPA2/PSK/TKIP) home wifi network (Motorola SBG901) with no problem, and then immediately notified me of an available software update

No software updates available

The player had a firmware update available for it, and it updated with the push of a button, restarted itself, and then it was ready to go

The problem with this player is there are no firmware updates available.

Unlike others who have written reviews, I purchased this product recently after a good many firmware updates were available for this unit.

I power-cycled it and when it powered back up it immediately let me know there was a firmware update available

I for one would love a Spotify and/or Rhapsody App so I can use the unit to stream "on-demand" music as well as "on-demand" moviesOn the good side, the unit has a built in Wireless receiver that supports 801.11 B/G and N speeds.