I have no idea about tech support, and I doubt you'll ever need it.

WD tech support is horrible though

Also, WD tech support is terrible.

Tech support was available to answer a couple of my quick questions

Also, WD tech support is terrible.

This review form ask me to rate the Tech Support.

Does the job. never had to call tech support.

WD tech support is horrible though

I didn't need the tech support, it works and runs well, its a pretty self-explainatory piece of equipment, just plug it in and bam, extra storage

Did not need tech support, so can't grade it

I haven't needed tech support or

I didn't need any tech support, and that's a good thing.

I just hooked it up in my Xbox one S and works perfect.