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The box got messed up in shipping (which I understand can happen), but also,2
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Real deal wet brush packaged in a nice box, would be giftable
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My box only had a little damage (it’s only shipped in a bubble envelope, I saw other reviews where their box was really crushed :
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The box was all smashed and when I took the brush out there was hair in it.
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HOWEVER———>the box was smashed and torn when I got it, should have been in a box, but was in an amazon bag.
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Just be carefully if so, because the box it came in was damaged, not packed properly.